Privacy Policy

NPO Joint Collaboration of South Africa

Effective Date: January 2026

NPO Joint Collaboration of South Africa (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

We may collect and process the following information:

• Full name

• Email address

• Phone number

• Physical address

• Organisation name

• Donation information

• Volunteer and membership information

• Any other information you provide via our website, forms, or communications

2. How We Collect Information

Your personal information is collected when you:

• Visit our website

• Complete a contact, donation, membership, or volunteer form

• Subscribe to our communications

• Communicate with us via email, phone, or social media

3. Purpose of Collecting Personal Information

We collect your information to:

• Process donations and issue receipts

• Manage memberships and volunteers

• Respond to enquiries

• Communicate about programmes, projects, and events

• Improve our services and website

• Comply with legal and regulatory requirements

4. Lawful Basis for Processing

We process personal information based on:

• Your consent

• Performance of our services and obligations

• Legal compliance

• Legitimate interests of our organisation

5. Sharing of Information

We do not sell or trade your personal information.

We may share information with:

• Payment processors and banking partners

• Service providers assisting our operations

• Regulatory authorities when required by law

All third parties are required to maintain confidentiality and security of your information.

6. Data Security

We implement appropriate technical and organisational measures to safeguard your personal information against loss, misuse, unauthorised access, or disclosure.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless longer retention is required by law.

8. Your Rights

Under POPIA, you have the right to:

• Access your personal information

• Request correction or deletion

• Withdraw consent

• Object to processing

• Lodge a complaint with the Information Regulator

9. Cookies & Website Data

Our website may use cookies to improve user experience and analyse site traffic. You may adjust your browser settings to refuse cookies if you prefer.

10. Updates to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact:

NPO Joint Collaboration of South Africa
Email:
Phone: 076 114 3432 / 063 643 7386